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How Vera Helps Facility Managers Reduce Costs and Increase Efficiency

Augmented reality creates smart buildings that increase tenant satisfaction and decrease manager frustration.


Facility management professionals know that commercial buildings are non-stop hubs of activity and demands. Visitors are navigating new and unfamiliar spaces while tenant requests pile up and equipment rapidly approaches scheduled service intervals. Modern facility management software provides some support, but as facilities become more complex, the need for comprehensive solutions that consolidate functionality, increase efficiency, and deliver personalized experiences grows ever greater. 

Thankfully, augmented reality platforms like Vera can help. They allow facility managers visibility and control into their building’s infrastructure, including its IoT-enabled components, and allow them to stay ahead of maintenance demands, create engaging tenant experiences, and even create new revenue streams. Here are just a few of the ways that augmented reality can help facility managers be more productive while saving money.


Improved tenant and visitor experiences

Many commercial real-estate facilities consider tenant satisfaction to be the leading indicator for long-term profitability and growth. Augmented reality is an effective tool in providing both occupants and visitors with intuitive, captivating experiences that can have a direct and positive impact. 

Anyone who’s ever shown up to their office only to discover that the elevators are out of order will appreciate AR wayfinding solutions like Vera Concierge directing them along the shortest alternative path to their destination. Managers can even onboard new employees via augmented reality tutorials that introduce them to a business’ office equipment and layout.  

Indoor wayfinding applications like these are particularly helpful in sprawling facilities like hospitals or universities. In the case of retail shopping centers, these same solutions can be used to point out promotions that may be of interest to visitors, or make purchase suggestions based on their unique preferences. 


Maintenance made easy

The less time technicians need to spend on repairs, the better. Unlike traditional facility management software, AR solutions like the Maintenance Manager empower building tenants to report problems directly from their mobile devices. Technicians can view and manage support tickets and get direct navigation to problem sites, where they’re provided with immediate access to relevant details and documentation. Thanks to digital scanning technology that maintains the building’s digital twin in real-time, technicians can view hidden infrastructure like pipes and wiring without the need for special equipment. 

Technicians can review details about the problem as well as historical records about the equipment and what kind of repair is required. Repairs happen faster with a smaller maintenance crew, resulting in lower mean repair times and increased first-time fix rates.

Managers can use the visibility they gain to adopt a proactive approach to facility upkeep to head off problems before they occur. By combining historical data with real-time information, Vera can create a predictive maintenance schedule optimized for the size of the building and the repair team. The building is safer, the tenants are happier, and workforce utilization stays high. 


Ultimate control

Facility managers have a dizzying number of systems they need to track, but AR can help with that, especially in the case of IoT-enabled devices. The Vera Control Center consolidates a building’s disparate operations into a central interface. Managers can remotely regulate access for an entire building, a single floor, or just one room. They can also create different permission levels for the various types of users in the buildings, such as granting full building privileges to technicians while limiting visitor access. 

Furthermore, AR isn’t just the eyes and ears of a building, it’s the brain, too. Facility managers can access site-specific information in real-time, such as energy usage or occupancy, and optimize for maximum comfort and efficiency. Analysis of long-term trends gives insight into what processes can be automated to free up resources or optimally allocate equipment. 


Find out what Vera can do for you

Whether it’s installed in one building or across an entire campus, the Vera platform is a facility manager’s best friend. Facility managers can see everything — even what’s behind the walls — all at once, in real-time, and use that information to create plans that will keep the entire operation running smoothly. Tenants have more control over their spaces, visitors receive guidance without the need for interaction, and repair crews have the support they need.    

Are you ready to learn more? Get in touch with Resonai today and set up a free demonstration.

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