Digital concierge services elevate experiences

Personalized assistance

Create experiences customized to every user. Increase consumer engagement with brands, provide up to date safety information, or showcase special events.

Vera mockup featuring sneakers and a shopping list in a shopping mall

AR navigation

Help users find meeting rooms, navigate malls or get to hospital appointments on time with indoor AR navigation.

Augmented reality directions in a hospital hallway

Context-aware information

Provide relevant content such as city guides, tutorials, and translations at specific locations without the need for additional hardware.

Train station with augmented reality directions showing the path to a concert

Real-time data analytics

Access a deeper level of data including guest flow, traffic patterns, hot spots, and zone behaviors. Gain real-time insight into how tenants interact with equipment or navigate locations.

Laptop screen displaying the Vera interface


Virtual Concierge in Action

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What Virtual Concierge can do for your industry



Innovative shopping, AR games, and other brand experiences in stores, shopping malls and entertainment venues.

  • Indoor AR navigation
  • Integrated content and brand experiences
  • Personalized ads and promotions
  • Real-time, in-store, in-venue data
Building with augmented reality lines around it

Facilities management

Improve tenant experiences and provide more personalized services.

  • Navigate buildings, meeting rooms, service offerings
  • AR tutorials and demos to inform and reduce burden on help desk staff
  • Integrated, personalized content to promote events, offerings, restaurants, city guides, and more
Construction pylon


Provide personalized tours of construction projects for investors and stakeholders.

  • Use AR to conduct in-person walkthroughs safely and efficiently
  • Offer remote visibility with digital twins technology
Purple heart icon with a plus sign in the center


Give patients and visitors a better experience and streamline essential operations.

  • Get them to appointments on time
  • Help them navigate hospitals and healthcare centers
  • Provide AR parking assistance


The Vera SDK

Vera is compatible with a growing number of mobile apps designed to personalize your experience. If your facility would benefit from a function not currently available, Resonai provides a software developer kit and tools that will let your developers create what you need.


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